Frequently Asked Questions

Aqua Plumbing Solutions, Inc. has been proudly serving the Sheridan, Wyoming area for over 15 years. We've built our reputation on reliable service, quality workmanship, and honest pricing. Our extensive experience means we've encountered virtually every plumbing challenge and can provide effective solutions quickly.

Yes, Aqua Plumbing Solutions, Inc. is fully licensed and insured. We maintain all required state and local licenses for plumbing contractors in Wyoming. Our comprehensive insurance coverage protects both our team and your property. We're happy to provide proof of licensing and insurance upon request.

We primarily serve Sheridan, Wyoming and the surrounding areas within a 30-mile radius. This includes Buffalo, Story, Big Horn, Ranchester, and Dayton. For locations outside our standard service area, please call us to discuss availability and any potential travel fees.

Our regular business hours are Monday through Saturday, 8:00 AM to 6:00 PM. We're closed on Sundays for regular service calls.

However, we offer 24/7 emergency plumbing services for urgent situations like burst pipes, major leaks, or complete loss of water service. Emergency rates apply for after-hours calls.

Absolutely! We provide comprehensive plumbing services for both residential and commercial clients. Our team has experience with everything from simple home repairs to complex commercial installations. We work with homeowners, property managers, business owners, and contractors throughout the Sheridan area.

Scheduling an appointment is easy! You can:

• Call us directly at (307) 416-0210
• Email us at info@aquasolutions.com
• Fill out our online contact form for non-urgent requests

Water heater installation costs vary based on several factors:

We provide free estimates with detailed pricing before any work begins. Financing options available.

We accept multiple payment methods for your convenience:

We also offer flexible financing options through approved partners for qualifying customers.

Yes! We partner with financing companies to offer flexible payment options:

• 0% interest options for qualified customers
• Extended payment plans up to 84 months
• Quick approval process
• No prepayment penalties

Contact us to learn more about financing options for your plumbing project.

We believe in transparent pricing. Potential additional fees include:

• Travel fees: For locations outside our standard service area
• Emergency fees: After-hours, weekend, and holiday calls
• Permit fees: Required by local authorities for certain installations
• Disposal fees: For old equipment removal and disposal

All additional fees are discussed and approved before any work begins.

A plumbing emergency requires immediate attention to prevent property damage or health hazards:

Our emergency response times depend on the situation and location:

• Life-threatening emergencies: 30 minutes to 1 hour
• Property damage prevention: 1-2 hours
• Standard emergencies: 2-4 hours

We prioritize calls based on urgency and safety concerns. Rural locations may require additional travel time.

Here are immediate steps to minimize damage while waiting for our technician:

Emergency service rates reflect the immediate availability and after-hours response:

• Emergency service call: $150-200 (applied to repair cost)
• After-hours rate: 1.5x standard hourly rate
• Holiday/weekend: 2x standard hourly rate

Emergency rates are always discussed before work begins. Our goal is to stop the immediate problem and schedule follow-up repairs at standard rates when possible.